SEVEN SENDERS Emblem

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Hall 7.1, booth C021-D-020 | Koelnmesse, Cologne, Germany

dmexco 2019

11

Sep

8:00 am

12

Sep

6:00 pm

We are looking forward to meeting you at this year's dmexco from September 11-12 in Cologne.

Find us at Spryker booth in hall 7.1. Talk to our experts and learn more about our leading delivery platform, find the optimal carrier for each parcel and benefit from our worldwide cross-border solutions. Schedule a meeting here!

2019

Paris Expo Porte de Versailles, Pavillion 1

Paris Retail Week

24

Sep

9:30 am

26

Sep

4:30 pm

Bonjour Paris! The Paris Retail Week is the European global event for retail professionals and the biggest e-commerce exhibition in France. We are excited to be part of the event and are very much looking forward to meeting your there. Talk to our experts and learn how our leading delivery platform helps to ship your parcels to millions of customers across Europe. 

2019

Radisson Blu Scandinavia Hotel, Copenhagen

eTail Nordics

02

Oct

7:30 am

03

Oct

7:00 pm

See you at the eTail Nordic in Copenhagen? The most important e-commerce conference in Scandinavia brings together over 350 decision makers from the largest online retailers in Northern Europe to discuss current challenges in the industry and innovative solutions. There you can broaden your knowledge in lectures and workshops and learn about the leading delivery platform from Seven Senders.  

We look forward to an interesting exchange!

2019

Hotel Casa, Amsterdam

Emerce Retail

09

Oct

8:30 am

09

Oct

6:00 pm

Emerce Retail Day is the highlight of the Amsterdam E-Week. Decision-makers from the online retail industry will exchange information on innovative technologies, merchandising trends and best practices to advance their online business. Our team will also be there and look forward to meeting you at this interactive event.

2019

Business Design Centre, London

InternetRetailing Conference

10

Oct

8:00 am

10

Oct

6:00 pm

Meet Seven Senders at this year’s InternetRetailing Conference in London. The conference focuses on revolutionary, forward-facing concepts in ecommerce and encourages creativity and innovation in retail. We look forward to attending the event and meeting you there. Do not hesitate to contact us to learn more about our delivery platform.

2019

Sheraton Airport Hotel, Brussels

3PL & Supply Chain Summit: Europe

14

Oct

8:00 am

16

Oct

8:00 pm

Would you like to find out about the innovations of the last mile? Meet us at the 15th annual 3PL & Supply Chain Summit in Brussels and discover tailor-made supply solutions for your logistics processes.

Seven Senders looks forward to meeting you at one of the most influential conferences for the supply chain industry in Europe.

2019

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Online perfumery Flaconi sets fragrance brand with attractive delivery conditions and cost-efficient logistics processes

Seven Senders helps leading beauty online retailer stand out from the competition

SEVEN SENDERS Hero Mask

There is something in the air, a very special fragrance: cosmetics and body care products form the core of the business model of the successful Berlin e-retailer Flaconi. With more than 670 international brands and 43,000 products in the fields of perfume, care, make-up, hair care, natural cosmetics and the premium segment, the company knows how to meet the demands of domestic consumers in a targeted manner. In order to continue to grow in a competitive market environment, Flaconi relies on our expertise and our tracking software Sendwise in international shipping and carrier management.

The delivery expertise and carrier network of Seven Senders enable the company to respond even better to customer requirements and set its own standards based on cost-efficient processes, explains Mathias Trilk, Head of Operations at Flaconi: "When we planned to expand our international business in 2015, we were looking for a partner who, on the one hand, was familiar with international logistics processes, who enabled us to achieve a high degree of transparency and, on the other hand, offered the best price-performance options. Since its foundation in 2011, Flaconi's customer approach and customer experience have played a central role in its corporate philosophy. This includes in particular the reliable and fast delivery of the ordered goods, smooth logistics processes as well as a top customer service also for the dispatch to customers abroad.

Ideal starting and testing conditions in new markets

The Prime Carrier network of Seven Senders enables retailers to use the most suitable shipping service provider in the respective country and optimise delivery times and costs. A particularly interesting feature for Flaconi is that this service is available from a minimum of 25 parcels per pick-up, which means that new markets can be tested without any problems with initially smaller delivery quantities. In any case, initial experience has whetted the appetite for more: in future, Flaconi plans to supply not only Austria but also customers in other European countries with an online affinity.

Reliable tracking improves customer loyalty

In particular, the high level of data transparency that can be achieved with our tracking and monitoring software Sendwise has become indispensable for Flaconi in its day-to-day business, comments Trilk:

Head of Operations Flaconi

"We can now easily, clearly and quickly compare different senders according to the same criteria. Before, we had to rely on the reports of others; now we have the reins in our own hands."

Mathias Trilk - Head of Operations at Flaconi

Fast delivery and flexible options for the last mile

And because speed is the key in online trading, the cost and process efficiency advantages of our service pay off for Flaconi: From pick-up to delivery to the customer abroad, the retailer saves a full day compared to large standard mail order companies. Customers in Austria receive the same service across national borders as customers in Germany - the ordered hair care or the latest summer fragrance are delivered within 24 to 48 hours.

In addition, Flaconi's customers are free to choose their logistics partner and delivery method - a clear advantage in terms of customer experience, says Trilk: "For many customers today, flexible access to their parcel is more important than delivery at their own doorstep."

Exquisite fragrance on the subject of customer experience

The conclusion Flaconi draws from its previous cooperation with Seven Senders is extremely positive. The online retailer is in a position to convince its customers with excellent logistics processes and outstanding delivery quality and to strengthen customer loyalty. Mathias Trilk explains: "We have grown on the same wavelength over the past few years, speak the same language and quickly find a common solution."

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